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Privacy policy

Effective Date: 10.06.2024

At Novohud, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (collected through our secure payment processor)

Non-Personal Information:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Time and date of visits
  • Referring URL

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Communicate with you about your order status and customer service inquiries
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send promotional emails and offers (you can opt-out at any time)
  • Analyze site usage and customer behavior to improve our offerings

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information:

  • Secure server hosting
  • Encryption of sensitive information (e.g., SSL for payment data)
  • Regular security audits and updates
  • Access controls to ensure only authorized personnel can access your information

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for:

  • Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential
  • Compliance with legal requirements, such as responding to a subpoena, preventing fraud, or protecting the rights, property, or safety of Novohud, our customers, or others

5. Third-Party Links

Our website may contain links to third-party sites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request the correction or deletion of your personal information
  • Opt-out of receiving marketing communications from us

To exercise these rights, please contact us at info@novohud.com.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. We encourage you to review this Privacy Policy periodically for any changes.